edoc e-mail processing Administration Guide
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System requirements for edoc e-mail processing

We provide you with our apps and services in several Linux-based containers. The interaction and operation of these containers is ensured by a single-node Kubernetes cluster.

Operating system and virtual machine for edoc platform (on-premises)

  • Ubuntu Server version 24.04 LTS (Long-Term-Support) with current service pack.

  • Virtual computer (virtual machine, VM).

Minimum requirement for the memory configuration and number of processor cores

  • CPU: at least 4 processor cores.

  • Memory: at least 12 GB RAM.

  • Hard disk space: at least 150 GB.

Open the default port for encrypted HTTP connections

To ensure that the apps and services on the virtual machines can always be updated, you must open port 443 for outgoing network traffic on the virtual machine (VM).

Recommended browsers

  • Google Chrome (desktop)

  • Microsoft Edge (desktop, Chromium)

Our software tests are generally performed with current browser versions. We cannot guarantee full functionality for browser versions that were not yet available at the time of the software release.

It is generally recommended to always use the latest browser versions.

Connection methods for e-mail accounts

The IMAP connection method in edoc e-mail processing only supports Basic Authentication. If you want to use IMAP, the e-mail server must support Basic Authentication.