When you enter an order in Microsoft Dynamics 365 Business Central, a sales order file (dossier) is automatically created in your ECM system (document management). All documents that belong to the sales order, regardless of whether you print order confirmations on paper or send them as PDF files, for example, are automatically saved in the ECM system in the corresponding category (document type). Incoming documents that are sent to you on paper or as a file are simply added to the sales order using the ECM drop zone in Dynamics 365 Business Central.
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