edoc Customer Portal Guide
Breadcrumbs

What do the texts in brackets in the title of the proposed articles mean?

For example, if you create a ticket and enter a text in the Summary field, software guides and the edoc Knowledge Base are automatically searched.

In this way, you may already be able to find an answer to your question or a solution to the problem in a pool of existing information.

In the edoc Docs Center at docs.edoc.de you will find the software manuals and release notes as well as the edoc Knowledge Base.

The individual articles in the search results begin with the short name of the product name in the title.

In this way, we hope to make it easier for you to find a solution per product.

Overview of short names and products

Abbreviation

Product, service

invoice

edoc invoice

documents

edoc documents

procurement

edoc procurement

e-mail processing

edoc e-mail processing

document reader legacy

edoc document reader (Legacy)

document reader beta

edoc document reader (Beta)

datahub

edoc datahub

order confirmation

edoc order confirmation

contract

edoc contract

platform

edoc platform

automate

edoc automate

content services

edoc content services

archive service

edoc archive service

invoice link IGF

edoc invoice link for IGF

invoice link DATEV

edoc invoice link for DATEV

invoice link SHC

edoc invoice link for SHC

FO archivelink

edoc D365 FO archivelink

FO invoice cockpit

edoc D365 FO invoice cockpit

FO plugin ecm

edoc D365 FO plugin ecm

BC archivelink

edoc D365 BC archivelink

BC invoice cockpit

edoc D365 BC invoice cockpit

BC plugin ecm

edoc D365 BC plugin ecm

NAV archivelink

edoc NAV archivelink

NAV invoice cockpit

edoc NAV invoice cockpit

NAV plugin ecm

edoc NAV plugin ecm

SHCware d.velop documents connect

edoc SHCware d.velop documents connect