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Why does the transfer no longer work and why does the VEIS service stop?

The transfer of data to the IGF database no longer works. You have also noticed that the Windows service for VEIS has been stopped.

This situation occurs, for example, when the IGF database has been updated. When updating IGF, it can happen that the VEIS service expects new columns in the corresponding tables.

In this case, you will find a corresponding message in the log (e.g. "Column xxx not found" or similar).

You must update the affected database and restart the VEIS service.

Here's how

  1. Go to the IGF application server in the folder for the update in order to identify the corresponding migration files for the database systems. Use the configurator to determine the database concerned.

  2. Update the corresponding database containing the VEIS_INVOICE tables.

  3. Then restart the service.