We provide you with our apps and services in several Linux-based containers. The interaction and operation of these containers is ensured by a single-node Kubernetes cluster.
Operating system and virtual machine for edoc platform (on-premises)
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Ubuntu Server version 24.04 LTS (Long-Term-Support) with current service pack.
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Virtual computer (virtual machine, VM).
Minimum requirement for the memory configuration and number of processor cores
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CPU: at least 4 processor cores.
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Memory: at least 12 GB RAM.
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Hard disk space: at least 150 GB.
Based on the recommendations, the storage capacities may differ in practice in the following situations:
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Frequent master data imports (every minute or every 5 minutes): Increase memory for CPU and RAM accordingly.
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Set up additional system environments (e.g. test instances): Increase memory for CPU, RAM and hard disk space accordingly.
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More than 300 documents per day: Increase memory for CPU, RAM and hard disk space accordingly.
Open the default port for encrypted HTTP connections
To ensure that the apps and services on the virtual machines can always be updated, you must open port 443 for outgoing network traffic on the virtual machine (VM).
Supported e-mail applications for desktop apps only
The following desktop apps are supported:
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Windows 10:
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Microsoft Outlook (version 2412)
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Browser-based for Google Chrome and Microsoft Edge (desktop only):
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Outlook
Recommended browsers
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Google Chrome (desktop)
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Microsoft Edge (desktop, Chromium)
Our software tests are generally performed with current browser versions. We cannot guarantee full functionality for browser versions that were not yet available at the time of the software release.
It is generally recommended to always use the latest browser versions.