Contact vendors

You can contact the vendor of an invoice quickly and easily by e-mail.

You can use the Contact vendor function in the ribbon of the capture form to open a new e-mail in your standard e-mail application. The e-mail is addressed to the vendor's e-mail address. The subject contains the external invoice number.

Let's assume you have a question about an invoice and want to contact the vendor.

Here's how

1. Click on Contact vendor in the ribbon of the capture form.

2. Check the contact information provided.

3. Click on Compose e-mail to open an e-mail with the specified e-mail address in your standard e-mail application.

4. Compose an e-mail in your e-mail application.

If no e-mail address is displayed in the contact information or the external invoice number is missing in the capture form, you must add the information in the e-mail.