You can check the activities of edoc workplace at any time for possible errors, restart jobs or update the list of jobs. Under edoc workplace > Failed jobs you will find a list of all jobs (queue) in connection with edoc workplace.
The jobs include, for example, all automated activities that you have configured for edoc workplace. For example, you will find possible errors for sending e-mail notifications, workflow events or synchronization processes.
Get a quick overview by searching an extensive list for an ECM ID under Filters, specifying a date as a restriction and defining the number of results per page.
Under Queue list you will find the following information for each faulty job:
-
ID: Specifies the ID of the queue.
-
Task: Specifies the name of the executed job.
-
Failed: Specifies the date and time when the error occurred.
As soon as you want to analyze a faulty job in more detail, click on Details next to the job.
You will find the following information in the job details:
-
Date and time: Displays the date and time of the failed job.
-
Exception error: Shows the exception of the faulty job.
-
Payload: Displays the data of the job (payload) that was sent through the queue.
-
Stack tracing: Lists the method calls (stack tracing) that the app was in when the exception occurred.
You can restart all jobs with Restart all jobs. To ensure that the list of faulty jobs always shows the current status, reload the list with Reload list.