edoc archive service uses the fields that were marked as fields for uniquely identifying the record in the field mapping with Import to find the corresponding record for the ECM document in the ERP system.
If something is wrong with the configuration or your users do not fill in the relevant fields to which fields have been mapped to identify the ERP record when filing the document, an error is displayed.
In the field mapping for importing incoming documents under Administration > Map systems and process types > Configure process types > Configure field mapping ERP fields must be mapped to an ECM destination field to uniquely identify records in the ERP table (preferably primary key fields) or the ECM barcode field.
You must activate the ERP fields for incoming documents in the Import column in the field mapping to use the fields to identify the ERP record when importing.
Things to know
To ensure that the ERP record is also found, your users must also fill in the corresponding ECM destination fields (fields with activated import function or the ECM barcode field) when filing the documents.
Exception for the ERP systems Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV
In the ERP systems Microsoft Dynamics 365 Business Central and Microsoft Dynamics Navision, there is an exception for the purchase header table and sales header table. For these tables, you can select the primary key field Document type in the process type under Select document type. However, you must specify other ECM destination fields for incoming documents in the field mappings.
See also