Reminder templates simplify your users' day-to-day work, as repetitive, simple tasks have already been prepared in a template.
Here's how
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Open the administration by clicking on Administration in the edoc workplace app drawer (9-dot menu) in the edoc contract section.
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Click on Manage reminder templates to open the overview.
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In the Reminder templates section, click on Create new reminder template.
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Enter a name in the Name of reminder template field.
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Enter at least one category in the Category field if you want to map the template to a category. If you do not enter a category, your users can use the template for all categories.
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Select the reminder type Task.
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Under Time interval, enter a number and the time Unit, e.g. days, weeks, months. The reminder date is calculated from this information when the reminder is created.
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Under Recipients, select the person or group to whom you would like to send the reminder. You can specify yourself, other people, a group or a combination of people and groups.
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Enter a description for the task in the Reminder data section under Reminder note.
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Select a priority for the reminder under Reminder priority in the advanced settings. The default priority is Default.
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Click on Create to add the reminder template to the list of all reminder templates.
You can also define more actions in the Advanced settings section:
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Administratively define the conditions for escalations: (v26.1.1-en) Set different reminder types for a category
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Notify administratively designated recipients when tasks are completed: Configure the notification of completed tasks